PRIVACY POLICY
Last Updated: August 2026 • Official Manchester United Supporters Club - Pune
1. OVERVIEW
MUSC Pune ("we," "our," or "us") operates the official supporters club platform for Manchester United fans in Pune, Maharashtra. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, book matchday screening passes, purchase merchandise, or register for Old Trafford trips.
2. INFORMATION WE COLLECT
We may collect personal details including:
- Full Name, Email Address, Phone / WhatsApp Number
- Delivery Address, City, State, and Pincode for merchandise shipments
- Transaction & Payment details (processed securely via Razorpay)
- Ticket Booking IDs, QR Code verification logs, and event entry records
3. HOW WE USE YOUR INFORMATION
Your information is used strictly for:
- Issuing digital ticket stubs and scanning QR codes for screening venue entry
- Fulfilling official merchandise orders and dispatch notifications
- Organizing Old Trafford group trip visa assistance and travel logistics
- Sending essential screening updates via WhatsApp or Email
4. PAYMENT PROCESSING & SECURITY
All online payments are processed through Razorpay. MUSC Pune does not store your credit card numbers, debit card details, CVV, or net banking credentials on our servers. All payment transactions comply with PCI-DSS standards.
5. GRIEVANCE OFFICER
In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below: